[Resume]
Ana Paula Pimentel
Project and Data Management /
Online Education /Front-End and Android Dev
Skills & Tools
Years of experience in Project and Product management, including hiring and building teams, technical writing, documentation, task assignment, team training, task evaluation and quality assurance.
> Practical Statistics
> SQL and Python libraries like NumPy and Pandas
> Data Wrangling
> Data Visualization with matplotlib (Python) and programmable Dashboards using Microsoft Excel and Google Sheets
> HTML and CSS
> JavaScript and jQuery
> Frameworks (Bootstrap)
> Content Management Systems (Joomla, Wordpress and Drupal)
> Google Cloud/Domains
> SEO and Analytics
> Android Apps (Android Studio, Java, SQL and JSON)
> Software version control systems (Github)
Press releases, media coverage, social network presence, good writing, news design and layout using QuarkXpress. Video production and editing (Adobe Premiere and After Effects).
Prototyping, production and documentation. Knowledge in the use of personas, user scenarios, task flows, wireframes, site maps, mockups, prototypes, accessibility and visual design. Extensive usage of Photoshop, Fireworks, PowerPoint, Visio.
LMS Softwares (especially Moodle and Dokeos), media transposition (books to digital), JavaScript and JQuery and Adobe Flash (deprecated).
Work experience
2021 – 2023
Business and Integration Arch Manager @ Accenture
> Project Management in a hybrid enviroment (Brazil and LatAm BPO Mobilization team)
> User Provisioning and Vendor Management dealing with access of corporate systems and applications, developing technical documentation regarding Onboarding and Roll off, considering data access and security policies
> Business Process Improvement working with Innovation and Automation of projects
> Ensure good communication between Operation and technology team (Clients and Internal)
> Data Analysis: Creation and maintenance of dashboards, schedules and trackers for clients and for internal quality assurance metrics.
2015 – 2021
Senior Lead Technical Analyst @ HCL Technologies (onsite at Google Pittsburgh)
> Team Management, including Evaluation and Quality Assurance
> Communication between Client and Operations team
> Hiring for USA and Europe operations team
> Peer-to-peer training, knowledge sharing and documentation writing
> Develop reports using Data analysis and management skills
> Work with various Google Tools
> Build product expertise through research and analysis of data
2015 – 2021
Volunteer Dog Coach @ Humane Animal Rescue
> Tend to the needs of shelter dogs (training, walking, playing and doing enrichment activities)
> Manage a team of dog walkers, coaching and shadowing new members, doing paperwork like tracking activities and dogs and their needs.
2012 – 2015
Lead Technical Analyst and Project Manager @ UFMG (Federal University of Minas Gerais State)
> Development of multimedia content for e-learning courses
> Staff training and technical support on Moodle platform
> Front-End Development of websites using content management systems (Wordpress and Joomla) and Bootstrap framework
> Project management
2011 – 2012
Digital Media and Front-End Developer @ Pontomobi / Aorta Entretenimento
> Front-End developer and UX/UI Designer for mobile sites and apps
> Responsible for technical writing, SOPs and other documentations of products
> Bridge between Engineers and Design team
2010 – 2011
Technical Support @ UFMG (Federal University of Minas Gerais State)
> Technical support for Moodle platform during online courses
> Production and publication of a Moodle platform's tutorial
> Staff training on Moodle platform
> Development of multimedia content for online courses
2009 – 2010
FrontEnd Dev @ TEACOM - Educação e Treinamento
> Technical support for DOKEOS E-learning Suite
> Development of multimedia content for online courses
2006 – 2009
Journalist and Web Designer @ Rocknews and Guia Entrada Franca
> Journalist and online content creator responsible for media coverage, edition, publication and tech support on cultural events websites Rocknews and Guia Entrada Franca.
Education
Postgraduation (lato sensu ) in Digital Communication and Multimedia
@ PUC-MG (Pontifical Catholic University of Minas Gerais State)
Years: 2011 - 2012
Bachelor's Degree in German Language and Literature
@ PUC-MG (Pontifical Catholic University of Minas Gerais State)
Years: 2004 - Incomplete
Bachelor's Degree, Communication Studies, Journalism, and Related Programs
@ PUC-MG (Pontifical Catholic University of Minas Gerais State)
Years: 2003 - 2006
Languages
/ Portuguese Native
/ English C2
Spanish B2
German A2
/ French A1 - *currently studying*
Independent Coursework
Bertelsmann Technology Data Science Nanodegree @ Udacity
Nanodegree Data Management Course including: Practical Statistics, Data Analysis, Data Wrangling and Data Visualization. Carried out with a scholarship provided by Bertelsmann Technology.
Google Nanodegree Android Basics @ Udacity
Nanodegree Android Development Course. Accomplished with a scholarship provided by Google
Front-End Development @ FrontIn BH
Participation in two editions (2012/2013) of the Front-End Developers Conference Front In BH, in Belo Horizonte
XXVI Congress on Communication Sciences (2003)
Participation in the XXVI Brazilian Congress on Communication Sciences, of the Brazilian Society for Interdisciplinary Studies in Communication (Intercom)
First Certificate in English (Cambridge FCE) @ Cultura Inglesa
Achievement of the Cambridge University English Certificate through Cultura Inglesa BH
Figure Drawing @ Escola de Belas Artes - UFMG
Extension course from Fine Arts School of UFMG
Webdesign @ Departamento de Ciencia da Computacao (Department of Computer Science) - UFMG
Web Development/Design (Macromedia softwares: Fireworks, Flash and Dreamweaver)
About me
Brazilian living in Belgium with 7y of experience working in the
Recently I worked as a Business and Integration Arch Manager at Accenture and I was responsible for two benchmark projects with a large volume of accesses provisioned. I also worked with client's data security, knowledge transfer doing transition process and operational metrics.
Before that, I lived for 7 years in the United States where I worked at Google Pittsburgh leading teams in India and Poland via HCL America.
I am also a web developer and have worked with online education for the Ministry of Education of Brazil and other local government offices through the Federal University of Minas Gerais. My main focus was providing staff training and technical support for professors and researchers.
Despite my extensive IT background, I hold a degree in Social Communication with a specialization in Journalism and a postgraduate diploma in Digital Media and IT.
Contact
+32 477 77 18 40
anapauladfp @ gmail