[Resume]

Ana Paula Pimentel

Project and Data Management
Front-End and Android Dev
Online Education

Skills & Tools


Project Management

> Hiring, building and training teams
> SOPs and technical documentation
> task and workload assignment
> team evaluation and quality assurance
> Waterfall and Agile methodology:
SCRUM, Kanban Boards, Story Writing, WBS/CBS,
CI/CD, Gantt charts,
Risk Matrix, RACI/RAID
> Timesheet management
> Pipelines and Dashboards

Data Management

> Practical Statistics
> SQL and Python libraries like NumPy and Pandas
> Data Wrangling
> Data Visualization with matplotlib (Python) and programmable Dashboards using Microsoft Excel and Google Sheets

Front-End & Android Development

> HTML and CSS
> JavaScript and jQuery
> Frameworks (Bootstrap)
> Content Management Systems (Joomla, Wordpress and Drupal)
> Google Cloud/Domains
> SEO and Analytics
> Android Apps (Android Studio, Java, SQL and JSON)
> Software version control systems (Github)

Journalism & Communication

> Press releases
> Media coverage
> Writing skills
> Desktop publishing softwares such as QuarkXpress and Adobe InDesign
> Video production and editing with Adobe Premiere and After Effects

Marketing & Design

> UX and UI design
> engagement and conversion trackers
> social media management and metrics
> development of personas / user scenarios
> storytelling, mockups, prototyping, wireframes
> accessibility and visual design

Online Education

> Learning Management System (LMS) Softwares and E-learning platforms such as:
Google CLassroom, Dokeos, Blackboard, Canvas and Moodle
> Media transposition
> Multimedia content
> Interactive activities using CSS, JavaScript and JQuery


Work experience


2021 – 2023

HAR

Business and Integration Arch Manager @ Accenture

> Project Management in a hybrid enviroment (Brazil and LatAm BPO Mobilization team)
> User Provisioning and Vendor Management dealing with access of corporate systems and applications, developing technical documentation regarding Onboarding and Roll off, considering data access and security policies
> Business Process Improvement working with Innovation and Automation of projects
> Ensure good communication between Operation and technology team (Clients and Internal)
> Data Analysis: Creation and maintenance of dashboards, schedules and trackers for clients and for internal quality assurance metrics.

2015 – 2021

HCL-Google

Senior Lead Technical Analyst @ HCL Technologies (onsite at Google Pittsburgh)

> Team Management, including Evaluation and Quality Assurance
> Communication between Client and Operations team
> Hiring for USA and Europe operations team
> Peer-to-peer training, knowledge sharing and documentation writing
> Develop reports using Data analysis and management skills
> Work with various Google Tools
> Build product expertise through research and analysis of data

2015 – 2021

HAR

Volunteer Dog Coach @ Humane Animal Rescue

> Tend to the needs of shelter dogs (training, walking, playing and doing enrichment activities)
> Manage a team of dog walkers, coaching and shadowing new members, doing paperwork like tracking activities and dogs and their needs.

2012 – 2015

UFMG

Lead Technical Analyst and Project Manager @ UFMG (Federal University of Minas Gerais State)

> Development of multimedia content for e-learning courses
> Staff training and technical support on Moodle platform
> Front-End Development of websites using content management systems (Wordpress and Joomla) and Bootstrap framework
> Project management

2011 – 2012

Aorta

Digital Media and Front-End Developer @ Pontomobi / Aorta Entretenimento

> Front-End developer and UX/UI Designer for mobile sites and apps
> Responsible for technical writing, SOPs and other documentations of products
> Bridge between Engineers and Design team

2010 – 2011

UFMG

Technical Support @ UFMG (Federal University of Minas Gerais State)

> Technical support for Moodle platform during online courses
> Production and publication of a Moodle platform's tutorial
> Staff training on Moodle platform
> Development of multimedia content for online courses

2009 – 2010

Teacom

FrontEnd Dev @ TEACOM - Educação e Treinamento

> Technical support for DOKEOS E-learning Suite
> Development of multimedia content for online courses

2006 – 2009

Guia Entrada Franca

Journalist and Web Designer @ Rocknews and Guia Entrada Franca

> Journalist and online content creator responsible for media coverage, edition, publication and tech support on cultural events websites Rocknews and Guia Entrada Franca.


Education


    Postgraduation (lato sensu ) in Digital Media and Information Technologies
    @ PUC-MG (Pontifical Catholic University of Minas Gerais State)
    Years: 2011 - 2012

    Bachelor's Degree in German Language and Literature
    @ PUC-MG (Pontifical Catholic University of Minas Gerais State)
    Years: 2004 - Incomplete

    Bachelor's Degree, Communication Studies, Journalism, and Related Programs
    @ PUC-MG (Pontifical Catholic University of Minas Gerais State)
    Years: 2003 - 2006


Languages


    / Portuguese Native

    / English Native

    Spanish B2

    / French B2

    German A2


Independent Coursework


    Bertelsmann Technology Data Science Nanodegree @ Udacity

    Nanodegree Data Management Course including: Practical Statistics, Data Analysis, Data Wrangling and Data Visualization. Carried out with a scholarship provided by Bertelsmann Technology.

    Google Nanodegree Android Basics @ Udacity

    Nanodegree Android Development Course. Accomplished with a scholarship provided by Google

    Front-End Development @ FrontIn BH

    Participation in two editions (2012/2013) of the Front-End Developers Conference Front In BH, in Belo Horizonte

    XXVI Congress on Communication Sciences (2003)

    Participation in the XXVI Brazilian Congress on Communication Sciences, of the Brazilian Society for Interdisciplinary Studies in Communication (Intercom)

    First Certificate in English (Cambridge FCE) @ Cultura Inglesa

    Achievement of the Cambridge University English Certificate through Cultura Inglesa BH

    Figure Drawing @ Escola de Belas Artes - UFMG

    Extension course from Fine Arts School of UFMG

    Webdesign @ Departamento de Ciencia da Computacao (Department of Computer Science) - UFMG

    Web Development/Design (Macromedia softwares: Fireworks, Flash and Dreamweaver)